These terms and conditions are subject to the laws of England and Wales.
If you do not agree with any of Terms and Conditions, then any bookings with Peak Equine are null and void. Our Terms and conditions are available upon request at any time and are available online. As such you have every opportunity to read them before booking any activity and a refund will not be available upon failure to accept them.
1. Payment and cancellation policy
Peak Equine is the trading name of Susan Fraser.
The following terms and conditions apply to all courses, lessons and training services booked with Peak Equine.
For lessons and training sessions:
Payment in full must be received by us on the day of the lesson. Lessons must be paid for in cash or by bank transfer.
Cancellation of lessons must be done 24 hours prior to the lesson booking.
If you cancel the lesson 24 hours or less before its commencement, the full lesson fee is payable unless we can resell the slot. If we cannot sell the lesson slot, it will be deemed as cancelled and the full lesson fee is payable.
If you fail to turn up you will be required to pay in full.
If Peak Equine cancel any lessons we shall offer other available dates to rebook. If no acceptable date can be agreed a full refund will be given of any funds prepaid.
Payment in full must be received by us 7 days prior to the commencement date of the course.
Cancellation of a course place must be done 7 days prior to the commencement date of the course.
If for any reason you have to cancel the booking this must be notified to Peak Equine and the cancellation fees will apply as set out below:
Cancel the course place more than 7 days before its commencement date and the deposit is non-returnable.
Cancel the course or clinic 7 days or less before its commencement date and the full course or clinic fee is payable.
If you want to change course or clinic dates with more than 7 days notice before the course commencement date an administration fee of £30 is payable on top of the full course fee.
If you want to change course dates with 7 days or less notice before the course commencement date then if we resell the place on the course or clinic an administration fee of £30 is payable on top of the full course fee but if we cannot sell the place it will be deemed as cancelled and the full course fee is payable for both the cancelled date and the rearranged date.
All courses must be pre-booked with Peak Equine prior to deposit being sent.
If Peak Equine cancel any course we shall offer other available dates to rebook. If no acceptable date can be agreed a full refund will be given of any funds prepaid.
Peak Equine reserves the right to cancel or reschedule any lesson, course or training sessions for any reason at any time.
2. Adverse weather
Lessons and courses are rarely cancelled due to adverse weather, however extreme weather does occur. Customers are advised to use suitable clothing for the season of the year. Fees paid for lessons / courses will not be refunded unless Peak Equine deems that the weather is unsuitable to proceed with the lesson, course or training session.
Peak Equine reserve the right to cancel a lesson due to bad weather at any time.
3. Time keeping
If you are late, we unfortunately cannot make that time up as other clients will be waiting for their lesson to start on time.
If we are late for whatever reason we will make up your lesson/session time.
Please arrive 15 minutes before the start of any lesson to allow time for tack adjustments or any other preparations.
It is the responsibility of all clients to provide their own appropriate clothing for the course/lesson they are attending and to provide all safety equipment lawfully required (PPE or Personal Protective Equipment) such as but not limited to protective riding headwear, back and body protectors, boots and gloves.
A suitable hard hat to the current BSI standard must be worn and fastened at all times when riding or handling horses.
During sessions all riders and handlers must wear suitable footwear.
Body protectors and gloves are highly recommended.
We advise that you do not wear jewellery when riding or handling horses, any that you do wear is at your own risk.
For children under the age of 16 it is the responsibility of the parent or guardian to check that safety equipment complies with these terms and conditions and that the child does not wear jewellery.
Peak Equine reserves the right to refuse lessons if you do not have the appropriate safety equipment.
Please do not bring pets or young children to lessons and courses, with the exception of guide dogs. Peak Equine accepts no responsibility for pets, young children or other visitors.
Clients must also provide appropriate equipment for their horse whilst it is being trained by Peak Equine such as but not limited to saddle, bridle, lunging equipment and head collar.
It is the responsibility of the rider (or parent / guardian if under 16 years) to ensure that all tack and equipment is fitted correctly and in good condition.
It is up to the rider to provide a safe and suitable area for all sessions and cover any cost for the hire of said training area if required.
If any client violates the rules of behaviour or health and safety during lessons or is any way deemed negligent to the care and welfare of their horse the session will immediately be stopped and they will be liable to pay the full fee for the courses/lessons they are attending and have booked up to 7 days ahead.
Horse riding is a risky and potentially dangerous sport and although all care will be taken, accidents can happen. Therefore, it is highly recommended that all riders have full personal accident and liability cover. All riders and handlers do so entirely at their own risk.
Riding at any standard has inherent risk and horses may react unpredictably on occasions, all clients must understand and accept this risk.
Instructions are given for the safety of the rider / handler and horse, all instructions given by Peak Equine must be followed.
If an incident does occur, an accident report form will be filled in either on the day or as soon as reasonably possible following such an event.
Peak Equine has the right to stop a session in the interests of safety to the horse or rider.
Peak Equine reserves the right to refuse to teach any client for any reason.
All riders (or parent/ legal guardian if under 16 years) must fill in our rider registration form including emergency contact details and disclose any medical problems that may affect their riding during sessions, including the location of any emergency medication if needed.
It is the responsibility of the rider (or parent or legal guardian if under 16 years) to resubmit the registration form if their details change.
Peak Equine will make decisions based on information given to them and all clients must agree to always be honest and volunteer about:
Their abilities and riding experience
Any previous riding accidents
Any medical condition(s) which may affect their ability to ride
In the interests of child protection, all children (under 16 years) must be accompanied by an adult. For under 16s the contact details and medical declaration must be completed and signed by a parent or legal guardian and will be taken as parental consent.
Children must be at least 4 years old for lessons.
Any horse having schooling or attending courses / lessons must be insured.
If at any time it is deemed necessary to engage the services of a vet, this will be done at the client’s expense even if the client cannot be contacted for prior agreement, although all reasonable attempts to contact the client will be made. If the client’s horse has exhibited any remedial behaviour of any sort then this must be explained fully to Peak Equine prior to booking any course or lesson.
All veterinarian bills incurred by a horse will be the responsibility of the client.
All farriery, dentistry and physiotherapy / bodywork bills will be the responsibility of the client.
6. Other equipment / facilities
Peak Equine takes no responsibility for the risk of theft of any tack, equipment and feedstuffs left at the client’s yard.
Peak Equine accepts no responsibility for any damage caused to tack or equipment not caused by them.
If clients see or cause any damage to or deterioration of property or equipment at that may be dangerous to staff, clients or horses they must make this aware to Peak Equine immediately.
7. Photography / filming
Please seek permission from Peak Equine whether it is appropriate to photograph and /or record prior to any horse riding activity with us. Peak Equine cannot be held responsible for any photographs/ recordings taken by others without our knowledge. Any equipment used is at your own risk.
Any photographs and recordings must be for personal use only and should not be used for commercial gain.
Photographs and recordings should not be uploaded onto internet without the permission of Peak Equine.